Uber or taxi? Many Swiss residents and tourists ask themselves this question. Both options have advantages and disadvantages. In this comparison, we show all the important differences so you can make the right choice.
Uber vs. Taxi: The Overview
| Criterion | Uber | Taxi |
|---|---|---|
| Price | Usually cheaper (10-30%) | Fixed tariff |
| Availability | Major cities only | Everywhere |
| Booking | App only | App, phone, street |
| Payment | Cashless only | Cash and card |
| Price upfront | Yes, fixed price | No (meter) |
| Waiting time | Visible in app | Variable |
| Vehicles | Private cars | Licensed taxis |
| Regulation | Less regulated | Strictly regulated |
Price Comparison: Uber vs. Taxi
Prices vary depending on the city and time of day. Here are typical examples:
Prices in Zurich
| Route | Uber | Taxi | Difference |
|---|---|---|---|
| Main Station - Airport | CHF 35-45 | CHF 50-65 | -30% |
| Paradeplatz - Oerlikon | CHF 20-28 | CHF 28-35 | -25% |
| Bellevue - ETH Hoenggerberg | CHF 25-35 | CHF 35-45 | -25% |
| Main Station - Altstetten | CHF 15-22 | CHF 22-28 | -25% |
Prices in Geneva
| Route | Uber | Taxi | Difference |
|---|---|---|---|
| Cornavin - Airport | CHF 25-35 | CHF 35-45 | -25% |
| Cornavin - UN | CHF 18-25 | CHF 25-32 | -25% |
| Eaux-Vives - Carouge | CHF 15-20 | CHF 20-28 | -25% |
Availability by City
Uber is only available in selected Swiss cities:
| City | Uber | Bolt | Taxi |
|---|---|---|---|
| Zurich | Yes | Yes | Yes |
| Geneva | Yes | No | Yes |
| Basel | Yes | Yes | Yes |
| Lausanne | Yes | No | Yes |
| Winterthur | Yes | Yes | Yes |
| Bern | No | No | Yes |
| Lucerne | No | No | Yes |
| St. Gallen | No | No | Yes |
| Lugano | No | No | Yes |
Conclusion: Outside of major cities, taxis are the only option. In rural areas and the mountains, there is neither Uber nor Bolt.
Bolt: The Third Option
Bolt is another ride service available in some Swiss cities. It works similarly to Uber.
Bolt vs. Uber
| Criterion | Bolt | Uber |
|---|---|---|
| Prices | Often slightly cheaper | More established |
| Availability | ZH, BS, Winterthur | ZH, GE, BS, LS |
| App quality | Good | Very good |
| Vehicle selection | Fewer options | More options |
| Payment | Card, Twint | Card, PayPal |
Advantages and Disadvantages
Uber Advantages
- Price known upfront: You see the final price before booking
- Usually cheaper: 10-30% below taxi prices
- Convenient app: Easy booking, GPS tracking
- Rating system: Drivers are rated
- Cashless: Automatic payment
- Trip history: All trips documented
Uber Disadvantages
- Limited availability: Only in major cities
- Surge pricing: Very expensive during high demand
- App required: Cannot use without smartphone
- No cash payment: Credit card required
- No phone support: App contact only
Taxi Advantages
- Available everywhere: Every city, every village
- Fixed tariff: No price fluctuations
- Flexible booking: Phone, app, street
- Cash payment possible: No credit card needed
- Professional drivers: Licensed and tested
- Taxi stands: Immediately available
Taxi Disadvantages
- More expensive: Often 20-30% more than Uber
- No upfront price: Meter runs
- Waiting time unclear: Hard to estimate without app
- Phone number needed: Must be known
When Uber, When Taxi?
Choose Uber when:
- You are in Zurich, Geneva, Basel or Lausanne
- You want to know the price upfront
- You want to pay cashless
- It is not rush hour (no surge pricing)
- You already have the app installed
Choose Taxi when:
- You are outside major cities
- You want to pay cash
- Uber shows surge pricing
- You do not have a smartphone
- You are at a taxi stand
- You prefer a licensed vehicle
| Situation | Recommendation |
|---|---|
| Zurich Airport, normal | Uber (cheaper) |
| Zurich Airport, 11 PM | Taxi (surge) |
| Bern city center | Taxi (no Uber) |
| Zurich Saturday 11 PM | Taxi (surge) |
| Basel during weekdays | Uber or Bolt |
| Grindelwald | Taxi (no Uber) |
Payment Options
Uber
- Credit card (Visa, Mastercard, Amex)
- Debit card
- PayPal
- Google Pay / Apple Pay
- No cash payment
Bolt
- Credit card
- Debit card
- Twint
- No cash payment
Taxi
- Cash payment
- Credit card (usually)
- Debit card
- Twint (often)
- Invoice (for advance bookings)
Safety
Uber Safety
- Drivers are verified
- GPS tracking of the trip
- Share trip with friends possible
- Rating system
- SOS emergency function in the app
Taxi Safety
- Licensed, tested drivers
- Registered vehicle
- Taxi central is informed
- Insurance required
- Strict cantonal regulations
Conclusion: Both options are safe in Switzerland. Taxis are more strictly regulated, Uber offers more digital safety features.
App Quality Comparison
| Feature | Uber | Bolt | taxi.eu |
|---|---|---|---|
| User friendliness | Very good | Good | Good |
| Price upfront | Yes | Yes | Partially |
| GPS tracking | Yes | Yes | Yes |
| Travel time estimate | Yes | Yes | Yes |
| Vehicle selection | Yes | Yes | No |
| Share trip | Yes | Yes | No |
| Ratings | Yes | Yes | No |
| Tip in app | Yes | Yes | No |
Legal Situation in Switzerland
Uber operates legally in Switzerland but is subject to cantonal regulations:
- Zurich: Uber drivers are considered employees (since 2022)
- Geneva: Strict requirements, permit required
- Basel: Regular operation possible
- Federal level: No uniform regulation
Taxis are strictly regulated in all cantons with permit requirements, tariff controls and insurance requirements.
Tips for Saving Money
With Uber
- Avoid rush hours (surge pricing)
- Walk a few steps to a cheaper pickup point
- Choose UberX (cheapest option)
- Use promo codes
- Compare prices between Uber and Bolt
With Taxi
- Request fixed price for airport transfers
- Use taxi stands (no approach costs)
- Share large taxis for groups
- Note night tariffs (more expensive after 10/11 PM)
Conclusion
Uber is the best choice in major cities when you want to know the price upfront and pay cashless. Usually 10-30% cheaper, but beware of surge pricing.
Taxi is the best choice outside major cities, during surge pricing, or when you want to pay cash or need a licensed vehicle immediately.
Recommendation: Install Uber and Bolt, but also have the local taxi number ready. This way you are prepared for any situation.
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