Switzerland has a well-functioning taxi system with high quality standards. This comprehensive guide explains everything you need to know about taxi rides in Switzerland - from prices and booking methods to practical tips.
Swiss Taxi Prices: An Overview
Swiss taxis are not cheap, but you get quality and reliability. Prices vary by canton and city.
Typical Fare Structure
| Component | Price (CHF) |
|---|---|
| Base fare (entry) | 6.00 - 8.00 |
| Price per km (day) | 3.00 - 4.50 |
| Price per km (night/weekend) | 4.00 - 5.50 |
| Waiting time per hour | 50.00 - 70.00 |
Sample Prices for Typical Rides
| Route | Distance | Approximate Price |
|---|---|---|
| Short city ride | 3 km | CHF 15-20 |
| Medium city ride | 5 km | CHF 22-35 |
| Longer ride | 10 km | CHF 40-55 |
| Zurich Airport - Center | 12 km | CHF 50-70 |
How to Order a Taxi: All Methods
There are several ways to order a taxi in Switzerland. Each method has its advantages and disadvantages.
By Phone
The classic and most reliable method:
- Call a taxi central
- Give your address and name
- Ask for waiting time (usually 5-15 minutes)
By App
Available apps:
| App | Type | Available in |
|---|---|---|
| Uber | Ride service | Zurich, Geneva, Basel, Lausanne |
| Bolt | Ride service | Zurich, Basel, Winterthur |
| taxi.eu | Taxi booking | Major cities |
| Taxi 444 | Local app | Zurich |
At a Taxi Stand
In cities, you can find taxi stands at:
- Train stations
- Airports
- Large hotels
- Shopping centers
- Central squares
Online Pre-booking
Ideal for planned trips like airport transfers:
- Booking form on the taxi company's website
- Fixed price often possible
- Confirmation by email
Payment and Payment Methods
Accepted Payment Methods
- Cash: Accepted everywhere
- Credit cards: Visa, Mastercard (mostly accepted)
- Debit cards: Maestro, V-Pay (often accepted)
- TWINT: Increasingly common
- Apple/Google Pay: At some taxis
Receipt
You are always entitled to a receipt. This includes:
- Date and time
- Start and destination address
- Kilometers traveled
- Itemized fare
- Taxi company and license number
Tipping in Swiss Taxis
Tipping is not mandatory in Switzerland, but it is appreciated:
Common Practices
- Rounding up: CHF 18.50 to CHF 20
- 5-10% for good service: For longer rides or help with luggage
- No tip: Completely acceptable for unfriendly service
When to Tip More?
- Help with heavy luggage
- Ride in bad weather
- Particularly friendly service
- At night or on holidays
Taxis at Swiss Airports
Zurich Airport (ZRH)
The largest Swiss airport with many taxi options:
- Taxi stand directly in front of terminals
- Typical waiting time: 0-5 minutes
- To center: CHF 50-70 (approx. 15-25 min.)
Geneva Airport (GVA)
Important hub for Western Switzerland:
- Taxi stand at the exit
- To center: CHF 30-50 (approx. 10-15 min.)
- Note: Geneva taxis for CH, others for FR
EuroAirport Basel-Mulhouse-Freiburg (BSL)
Tri-national airport with special features:
- Swiss and French taxis available
- To Basel: CHF 40-55 (approx. 15-20 min.)
- Look for Swiss license
Taxi vs. Alternatives
Comparison Table
| Option | Price | Availability | Comfort |
|---|---|---|---|
| Taxi | ★★☆☆☆ | ★★★★★ | ★★★★★ |
| Uber/Bolt | ★★★☆☆ | ★★★☆☆ | ★★★★☆ |
| Public transport | ★★★★★ | ★★★★☆ | ★★★☆☆ |
| Rental car | ★★★☆☆ | ★★★★☆ | ★★★★★ |
When to Choose a Taxi?
- In a hurry or important appointment
- Lots of luggage
- At night or early morning
- Bad weather
- Groups (3-8 people)
- Business trips
When to Choose Alternatives?
- Public transport: Well connected, affordable, in good weather
- Uber/Bolt: Often cheaper than taxi in cities
- Rental car: For multi-day stays
Practical Tips
Before the Ride
- Know the exact address (street + house number)
- Research approximate price
- Clarify payment method
- Register special requests in advance (large taxi, child seat)
During the Ride
- Meter must be visible and running
- Suggest route if needed
- In case of problems: note the license number
After the Ride
- Request a receipt
- Don't forget your luggage
- For complaints: contact the taxi central
Safety in Taxis
Swiss taxis are very safe. Nevertheless, some tips:
Recognizing Licensed Taxis
- Official "TAXI" roof light
- License number visible
- Meter present
- Rates displayed in vehicle
Safety Tips
- Only take official taxis at airports
- Ask driver for approximate price
- If uncertain: track route on your phone
- Note license number in case of problems
Taxis in Major Cities
Zurich
Largest city with the most extensive taxi offering. All apps available, many taxi stands. More about taxis in Zurich
Geneva
Second largest city, international audience. Note the distinction between CH and FR taxis. More about taxis in Geneva
Basel
Tri-border region with special character. Good taxi coverage in the city area. More about taxis in Basel
Bern
Federal capital with compact center. Shorter distances, moderate prices. More about taxis in Bern
Summary
Key points at a glance:
- Prices: CHF 6-8 base fare + CHF 3-5 per km
- Ordering: Phone, app, taxi stand, or online
- Payment: Cash, card, TWINT
- Tipping: 5-10% or round up
- Safety: Only use licensed taxis
Find a taxi in your city
Phone numbers and addresses of all Swiss taxi companies
